保有個人データの開示等に関する諸手続きについて

1. Documents required for the Requests

[1] download the Request Form for Requests of Personal Data Held herein, [2] fill in the prescribed items, [3] enclose documents for identification as specified below, and [4] mail those to the above contact desk.

*Please submit a copy of the family register, a certificate of registered matters, a copy of the resident card, and a seal registration certificate issued within the last three months.

[Documents for identification]

1. Certificate of residence of the applicant (i.e. the identifiable person) : one copy
2. One copy of an identification document with a photograph issued by a government or municipal office, such as a driver's license, passport, resident card, special permanent resident certificate, or personal number card (the side with the personal number shall not be copied)
3. Two copies of identification document without a photograph issued by a government or municipal office, such as one (1) health insurance card and one (1)pension book.

In addition to one copy of (a) above., one copy of (b) above or two copies of (c) above shall be enclosed as the documents for identification.

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2. Requests through an attorney

In addition to the documents listed in above 1., if the person making the Request is a legal representative of a minor or guardian of an adult, or an attorney who has a proxy of the applicant, please enclose documents pecified in (1) and (2) or (3) below:

(1) In the case of a legal representative of a minor or guardian of an adult

- Documents to prove the authority of such representation -

• (i) in the of a minor: one copy of the family register of the minor
• (ii) in case of an adult ward: one copy of the certificate of registered matters of the adult ward (Please contact the Guardianship Registration Division of the Tokyo Legal Affairs Bureau)

(2) Documents to verify the identity of the legal representative itself

1. Certificate of residence : one copy
2. One copy of an identification document with a photograph issued by a government or municipal office, such as a driver's license, passport, resident card, special permanent resident certificate, or personal number card (the side with the personal number shall not be copied)
3. Two copies of identification document without a photograph issued by a government or municipal office, such as one (1) health insurance card and one (1)pension book.

In addition to one copy of (a) above, one copy of (b) above or two copies of (c) above shallbe enclosed asthe documents for identification the legal representative itself.

(Note) If the minor and/or legal representative is a foreign national, one copy each of the alien registration certificate of the minor and/or legal representative is required in place of the family register in (1) above and the resident certificate in (2) above as the case may be.

(3) In the case of an attorney who has a proxy of the applicant (i.e. the identifiable person)

1. Proxy (signed by the applicant and sealed with the applicant's personal seal) : one copy
2. Seal registration certificate of the principal (registration certificate of the seal used to prepare the proxy) : one copy
3. Identification documents of the attoeny :
   1. Certificate of residence (one copy)
   2. One copy of an identification document with a photograph issued by a government or municipal office, such as a driver's license, passport, resident card, special permanent resident certificate, or personal number card (the side with the personal number shall not be copied)
   3. Two copies of identification document without a photograph issued by a government or municipal office, such as one (1) health insurance card and one (1) pension book.

In addition to one copy of (a) above, one copy of (b) above or two copies of (c) above shall be enclosed as the documents for identification of the attorney itself.

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3. Fees for respondin the Requests and payment methods

(1) Amount to be charged:

1. for the disclosure of the details of identifiable person's Personal Data Held :
   1. Handling fee : 1,200 yen
   2. Postage : 624 yen (breakdown: 84 yen for standard size mail, 435 yen for registered mail, and 105 yen for personal receipt limited mail, provided that the pastage are based on the price as of April 1, 2022)
2. for notification of purpose of use, correction, suspension of use and complaints :
   No handling fee is charged, and, only postage of 624 yen (as per (1) (b) above) is charged.

(Note)
The above postage is for the domestic mail, and if the mail is requested to send outside Japan, the actual cost will be borne by the applicant.

(2) Payment methods

Please enclose a postal money order (equivalent to 1,200 yen) and stamps (equivalent to 624 yen for postage in case of domestic mail) togather with the documents required in 1. above.

(Also note)
Please make sure that the postal money order shall be unsigned and issuing fee for the same shall be borne by borne by the applicant.

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4. Response to Requests

Responses to Requests will be made in writing and mailed by personal receipt limited mail to the address indicated on the applicant's certificate of residence.

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5. Handling of the Personal Information Provided in the Procedure for Requests

Personal information provided in the procedures for Requests will be used only to the extent necessary to confirm the identity of the applicant and other persons in charge (such as legal representative, and hereinafter applicant and persons in charge are collectively referred to as ""APPLICANT""), as well as to check the applicant with identifiable person's Personal Data Held, to communicate with APPLICANT, to review and improve the procedures for the Requests, and to respond to disputes with APPLICANT.

Application documents will not be returned and the documents will be carefully stored in the General Affairs Department of Sun Frontier Real Estate Corporation, and, after three years from the completion of respond to the Request, the documents will be disposed in an appropriate manner.

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6. Non-disclosure of Personal Data Held

In the following cases, all or part of the Personal Data Held will not be disclosed.

• in case of mismatch of the identification of the applicant, such as when the address of the applicant on the Requests does not match the address on the certificate of resident.
• in case of no authority of the representation, such as when the Requests made throug an attorney who does not prove the autority for the representation.
• in case of no such Personal Data Held exist, such as requested informaion does not exist in the Personal Data Held, or the details on the Requests do not match to any Personal Data Held.
• in case of the resulting serious risk of harm to the life, body, property, or other rights or interests of the applicant or a third party is foreseeable by the disclosure.
• in case of significant hindrance to the proper conduct of our business is foreseeable by the disclosure.
• in case of the disclosure violates the Laws.

(Note)
Even in case of non-discrosure, handling fee of 1,200 yen, as stipulated 3.(1) (i) (a) above, will be charged.

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7. Precautions

1. If the prescribed application documents are incomplete, we may not be able to respond to the Requests.
2. In case of the Requests through an attorney, we may contact the applicant to confirm the authority of attorney.
3. We will not respond to the Requests without the payment of fee and other charges associated with the Requests. Payment methods other than those stpulated in 3.(2) above will not be accepted.
4. In principle, a written response will be sent within two weeks after the contact desk receives the application documents and payment for the Requests without any deficiencies. However, please note that the response may be delayed due to congestion at the contact desk or storage conditions of Personal Data Held, in which case we will notify APLICANT to that effect.
5. Since it may take time to process the personal information obtained by the Group to upload into a database, the most recent data may not be included in the written response to Requests.
6. Responses to Requests will only be made in writing and sent by post (by personal receipt limited mail), in principal, to the name and address indicated on the resident registration certificate of the applicant. (In case of the Requests through an attorney who has a proxy of the applicant, the response will be mailed to the name and address indicated on the resident registration certificate of the applocant. In case of the Requests through the legal representative of the applicant, the response will be mailed to the name and address indicated on the resident registration certificate of the legal representative.)
7. The telephone number of the recipient will mark on the envelope of the response, so that the post office will contact the recepient, and upon identifying the recepient, the mail will be delivered at the recepient's address or can be picked up at the post office by the recepient.
8. Please note that the response send by the post only and shall not be received at the contact desk.